The term ‘Car Mods Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10/19 Expo Court, ASHMORE, QLD, 4214, . Our ABN is 14 146 318 612. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
All products sold by Car Mods Australia may be returned within 30 days of the original invoice date for a refund or store credit. All returns require an RMA (Return Merchandise Authorisation) number, and freight charges are strictly non-refundable. No returns will be accepted on opened, installed or otherwise used products. Failure to comply with the terms states herein, may result in delayed processing and/or refusal of return. Items that were shipped incorrectly, or have been damaged in transit, must be reviewed by a member of our customer service team.
Please make sure that returned orders are shipped well and the product and packaging is not damaged. Any damage may attract a re-boxing coost. Do not attach the return shipping label to the product packaging as this will VOID the return.
Any clearance items, or special order items are not eligible for return unless an agreement is made with Car Mods Australia in writing prior to the purchase.
Refused or undeliverable orders that are returned to our warehouse will be treated like a standard return, this means that all shipping costs, including return freight charges and any fees attributed by the shipping company will be deducted from the product refund or charged to the order if the customer elects to re-ship.
Due to the associated transactional costs from the use of Afterpay and Zip Money, any order cancelled using either payment merhod will attract a 6% processing fee. Swapping to another product with Car Mods Australia will not attract any cancellation fee. Please note that cancellation fees if applicatble is added to the processing fee.
All parts must be installed by a licenced mechanic to obtain warranty. You may be asked to provide proof of this at the time of processing any warranty claim.
We offer a very competitive shipping flat rate service. Due to new costs being introduced by couriers, we DO NOT REDELIVER if there is a futile delivery attempt at your address. Your package will be held at your local depot available for pickup. Your package can be redelivered but it will be charged at a cost of $15/redelivery and there is a 24 hour turnaround time for redeliveries to be actioned by couriers. We always recommend that you put your business address as your delivery address to ensure successful delivery. Alternatively you can select ATL (Authority to Leave) in the checkout and your package will be left at your front door.
Authority to leave - what does this mean?
Our deliveries are tracked and require a signature on delivery. You can choose what happens if no one is at the shipping address when the courier attempts to deliver your order.
If you choose 'yes' for 'Authority to leave' the courier will put the package in a safe place out of the weather according to your instructions.
If you choose 'no' for 'Authority to leave' then the courier will put a card in your post box indicating which local post office (parcels shipped via Star Track or Australia Post only) or depot you can collect the package from. You will need to provide identification to collect from the post office/depot.
Authority to leave terms & conditions
By ticking the box or selecting 'yes' at the checkout page on the website, Car Mods Australia's agent will leave your parcel at your premises in accordance with your instructions. Please note that the driver does not require a signature often he/she will not try to obtain one so parcels may be delivered without knocking/ringing.
You agree that the parcel is deemed received when left at your premises.
Car Mods Australia, and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release ‘Car Mods Australia’ from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.
If you do not give ‘Car Mods Australia’ Authority to Leave, you will have to be at your premises in order for the delivery to occur.
Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you and for statistical purposes for improving our site. We will disclose only relevant personally identifiable information to third parties for order tracking purposes, to charge your credit card (Westpac Banking Corporation takes all payments through a Merchant facility), fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order and deliver promotional emails to you from us. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service provider to deliver products that you ordered. Car Mods Australia may use non-personal "aggregated data" to enhance the operation of our website, or analyse interest in the areas of our website. Moreover, we may in some circumstances disclose personally identifiable information to third parties to enhance your experience on our website. Additionally, if you provide Car Mods Australia with content for publishing or feedback, we may publish your user name or other identifying data with your permission.
Car Mods Australia may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. Car Mods Australia may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law. Your personally identifiable information may be provided to a party if Car Mods Australia files for bankruptcy, or there is a transfer of the assets or ownership of Car Mods Australia in connection with proposed or consummated corporate reorganisations, such as mergers or acquisitions.
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